Reference field not display data for user non login

Le Son
Tera Contributor

I created a portal for user non login. 

However, Reference field not display data and display "No matchs found".

I created ACL for target and destination table 

This is ACL of destination table:

LeSon_0-1707281345958.png

LeSon_1-1707281360694.png

This is ACL of target table

LeSon_2-1707281392034.png

LeSon_3-1707281408222.png

This is a result:

LeSon_4-1707281427980.png

 

 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Le Son 

is that user an external one with snc_external role?

if yes then you need to ensure that role has access to read the table data

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

No, This page for user non login

LeSon_0-1707282419768.png

 

shyamkumar VK
Kilo Patron

hi @Le Son  ,

To which table your reference field is Pointing to ? Also ensure they have read access on the Reference table to show the records in the Drop down

 

Regards,

Shyamkumar 

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar

siva krishna M2
Tera Guru

Hello @Le Son ,

 

To show data from the table user need read access to the table. Kindly provide read access to the table to the non logged in users