Reference field on a case form

[Nandhinisri]

Hi,

If suppose there is a asset field in case form and it is a reference field. Table is alm_asset. It has different attributes but the display name of the asset is displayed on the case form. Now I want someother attribute of the asset table to be displayed in the case form. How do I figure this out?

TIA

[Shivalika]

Hello @Nandhinisri 

Did you refer the reply I shared ? You can use Lookup Type and select serial number. 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[Nandhinisri]

How do I navigate to the page shown in above ss?

[Shivalika]

Hello @Nandhinisri 

You are doing this for portal , so this is a catalog form I am assuming. Then it is a variable and the variable type is Lookup Select Box. 

This works and actually this is the only way in catalog form without changing the display value. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOw

NeEISQCY

[Shivalika]

Hello @Nandhinisri 

You can use Lookup Table type of record in portal. In that you can select the exact attribute that you want to be displayed for the record. 

But definitely you cannot dot walk using this because it will not be a reference field (if you selected such). 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[Ankur Bawiskar]

@Nandhinisri 

the below is not possible without updating the dictionary entry with Display=true for Serial number

Remember it will be platform change.

Why not create a custom field and store the asset serial number based on change of asset reference field?

OR

why not bring the serial number on the current form from dot walking the Asset field

If my response helped please mark it correct and close the thread so that it benefits future readers.