Reference icon field not visible

reeba1
Tera Contributor

Hello,

The refrence icon is not visible for the assignment group field which is reference field. In the same form, for other reference fields, the icon is visible. The screenshot is attached. 

The same form, when we view by impersonating another end user, the reference icon is visible for assignment group.

I have read that there is a known error that the reference icon is not visible. Is the above behavior also because of that? Is there any workaround for the known error?

Can someone help me with this?

Regards,

Reeba

12 REPLIES 12

pavan9885
Tera Guru

Hi Reeba,

 

Please follow the following steps.

 

Right click on the field and do field watch you will see all the access controls, about that field so you can trouble shoot . See the field level access for the field.

 

Mark my answer as correct if it is useful for you .

 

 

 

 

Thanks,

Pavan

SaiRaviKiran Ak
Giga Guru

Hi,

 

Can you verify if the system property glide.ui.reference.readonly.clickthrough is set to True  or not ?

 

TRhanks,

Ravi

Hi Ravi,

This property is already set to true. Is there anything else i need to check?

Regards,

Reeba

Also verify the ACL's if anything is blocking it.