Reference icon field not visible
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09-24-2018 08:58 PM
Hello,
The refrence icon is not visible for the assignment group field which is reference field. In the same form, for other reference fields, the icon is visible. The screenshot is attached.
The same form, when we view by impersonating another end user, the reference icon is visible for assignment group.
I have read that there is a known error that the reference icon is not visible. Is the above behavior also because of that? Is there any workaround for the known error?
Can someone help me with this?
Regards,
Reeba

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09-24-2018 09:03 PM
Hi Reeba,
Please follow the following steps.
Right click on the field and do field watch you will see all the access controls, about that field so you can trouble shoot . See the field level access for the field.
Mark my answer as correct if it is useful for you .
Thanks,
Pavan

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09-24-2018 09:14 PM
Hi,
Can you verify if the system property glide.ui.reference.readonly.clickthrough is set to True or not ?
TRhanks,
Ravi
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09-24-2018 09:17 PM
Hi Ravi,
This property is already set to true. Is there anything else i need to check?
Regards,
Reeba

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09-24-2018 09:25 PM
Also verify the ACL's if anything is blocking it.