How to remove the signature in Inbound reply message?
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‎09-21-2018 03:20 AM
Hi Team,
I have a requirement to capture only the content of the email body not with any signature.
Please see the below screenshot
In the above the actual comment is "Dev team non production testing please ignore if you get any emails wrongly" .I want to capture this only not the below parts in the screen shot.How to get this?
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‎09-21-2018 03:44 AM
Hi ,
Go to Email propertes. There is an email property where we can specify the pattern below which it discards everything when found in a reply body
Here you can modify the text pattern and discard everything below that expression.
Thanks,
Megha
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‎09-21-2018 03:49 AM
Hi Megha,
What is the actual comment I have to give in that section to discard?
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‎09-21-2018 04:07 AM
Hi ,
It depends upon the exact email template you are receiving.
According to the email message snapshot you have added
you can just add -----Original Message-----
Remove \n\n from -----Original Message-----
It will discard everything below the -----Original Message-----.
OR otherwise specify whatever you want.
Thanks,
Megha
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‎09-21-2018 04:06 AM