Hi Lakshmi,
you are sending assigned_to value as parameter to the function from the ref qualifier but as per the function declaration it doesn't accept any parameter
so make these changes
1) make the function accept parameter
2) remove line number 7
3) in line number 9 use below; don't put quotes around the variable
gr.addQuery('user', a);
4) also use while instead of if in line number 11
5) while returning the array use join method
updated script
assignmentGroup: function(a){
var arryVal = [];
var gr = new GlideRecord('sys_user_grmember');
gr.addQuery('user',a);
gr.query();
while(gr.next()){
arryVal.push(gr.group.toString());
}
return 'sys_idIN' + arryVal.join(',');
},
Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
