Reference Qualifier for Change Request field

Piyush Dwivedi
Tera Contributor

If we want to add reference qualifier for Change Request table for a service field, what is the best solution?

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Piyush Dwivedi 

If you want to add a specific field for change, you can use the dictionary override. on which field you want to add a reference? 

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Thanks Atul for response.

I am trying to add reference qualifier for Service field.

Hi @Piyush Dwivedi ,

 

 as you are trying to add s reference qualifier for service (cmdb_ci_service) - (which comes from the task table), I would do a dictionary override as @Ankur Bawiskar and @Dr Atul G- LNG  alrwady have mentioned. If you don’t do this, you might impact other tables that utilize the same field.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Is it possible to change Table to "change_request" from Task or how Dictionary override is the only solution?