Reference Qualifier on the same table

[danielbartholom]

Hi I am looking for some help please

I have a Cat Item on the Service Portal that has a lookup select box variable that references the technical system table.

I would like to create a new column on the technical system table called Data Tool Network Path. When I open the form for a selected Technical System

I will then enter the correct path here. There will be different paths for different Technical Systems.

What I am looking for is the correct reference qualifier to present the following on the cat item form

When someone selects a Technical System that has a path applied is there a way I can have this come up a a string field so the requester can see

the path for review on the form?

So on the form, the requester selects a Technical System from the lookup select box

The correct path should then appear in a new variable (string maybe?) below.

To date this has been completed by Catalog UI policies but I am hoping I can streamline this some what.

I hope the above makes sense and any help would be most appreciated. Happy to provide more information if anything is unclear. Even if this does not work on a string variable I am still interested to know how you can run a ref qual on the same table?

[Ashutosh Munot1]

Hi Dan,

Can you check alert in client script.

What is you are getting in alert?

Code looks good.

Thank you,
Ashutosh Munot

[danielbartholom]

Please see below the alert I am receiving in Google Chrome when using the develop tools as soon as I select APA Authoring from the Technical System

Note: I am receiving this when I test in my personal instance (Jakarta) I am not however receiving any error in my work dev instance Istanbul but still the path does not appear

It seems like part of the script is not supported by browsers anymore. I have tried in Firefox and can replicate the error. Any know way around this?

[Ashutosh Munot1]

Hi Dan,

Give me admin role in your instance for a while and i will correct this.

Meanwhile go to script include and change getXMLWait to getXML.

Thank you,

Ashutosh

[danielbartholom]

Thanks Ash,

You now have admin role

Cheers

Dan

[Ashutosh Munot1]

Hi Dan,

Its done.

Please Don't forget to mark it as Correct and Helpful.

Thank you,

Ashutosh Munot