Reference Qualifier

[nameisnani]

Hi Team ,

As u can see in the below image , Here i have added sub- category and application category based on the category selection . it is OK in Platform level . 

If u can see in the portal it is not showing 

How to update my reference qualifier 

My Reference Qualifer 

javascript:if(current.variables.subcategory=='CFS Edge') 'element=u_application_category^name=incident^value=Platform Support'; else 'name=incident^element=u_application_category^dependent_value=Lighthouse';

Thanks

@BharathChintala 

@Community Alums 

@Prince Arora 

@Gunjan Kiratkar 

@Sagar Pagar 

@Ankur Bawiskar 

[Prince Arora]

@nameisnani ,

I believe you can achieve this type of functionality using "dependent field",  if your field type is Select Box or you have the choices define!

Please choose the field as per your use case this is just an example

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

[nameisnani]

hi @Prince Arora 

In Platform level it is working fine , as u can see in my above screenshot , in portal it is not showing

[Karan Chhabra6]

Hi @nameisnani ,

Please add this line in the 'variable attributes' , it'll work

ref_qual_elements=subcategory

If my answer has helped with your question, please mark it as helpful and correct.

Thanks!

[nameisnani]

Hi @Karan Chhabra6 

As per ur instrucations i have added in 'variable attributes ' , not working 

[Ankur Bawiskar]

@nameisnani 

do these changes

1) update ref qualifier as this

javascript: var query; if(current.variables.subcategory == 'CFS Edge') query = 'element=u_application_category^name=incident^value=Platform Support'; else query = 'name=incident^element=u_application_category^dependent_value=Lighthouse'; query;

2) update variable attributes of subcategory as this

ref_qual_elements=subcategory

If my response helped please mark it correct and close the thread so that it benefits future readers.