Regading postman and servinow authentication

purnendutec
Tera Contributor

Hi Everyone,

I have been working with the REST API Explorer and wanted to test a simple GET request using Postman.

In Postman, I enabled Basic Authentication and provided my instance username and password. However, I keep receiving the error message: "User is not authorized."

I am using a Personal Developer Instance (PDI) (Australia) version with the latest patch installed. I am aware of the recent changes related to MFA and Basic Authentication, and I have already configured the relevant settings, but the issue still persists.

Has anyone encountered a similar problem or knows if there are any additional configurations required to use Basic Authentication with Postman on the latest PDI releases?

Any help would be greatly appreciated.

Thanks in advance.

3 REPLIES 3

Tanushree Maiti
Tera Patron

Hi @purnendutec 

 

Can you try to give Admin role and marked as "web-service access only" in  integration user  and try.

If it is working , you are getting issue for role,

Remove Admin and give required role.

You can check this article: Review : Basic Authentication Account Security

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

ChiranjeeviM
Tera Contributor

Hi @purnendutec ,

Allow your user with 'snc_basic_auth_api_access' role and give a try at Postman.


Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards

 

shubhamseth
Giga Sage

@purnendutec 

 

Allow your user with 'snc_basic_auth_api_access' role and a try at Postman. also, try giving itil role for testing whether are you able to get it and then adjust the role as per your need. 

 

Issue resolved? → Mark as Correct


Found value? → Mark as Helpful