Regading postman and servinow authentication
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3 weeks ago
Hi Everyone,
I have been working with the REST API Explorer and wanted to test a simple GET request using Postman.
In Postman, I enabled Basic Authentication and provided my instance username and password. However, I keep receiving the error message: "User is not authorized."
I am using a Personal Developer Instance (PDI) (Australia) version with the latest patch installed. I am aware of the recent changes related to MFA and Basic Authentication, and I have already configured the relevant settings, but the issue still persists.
Has anyone encountered a similar problem or knows if there are any additional configurations required to use Basic Authentication with Postman on the latest PDI releases?
Any help would be greatly appreciated.
Thanks in advance.
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3 weeks ago
Hi @purnendutec
Can you try to give Admin role and marked as "web-service access only" in integration user and try.
If it is working , you are getting issue for role,
Remove Admin and give required role.
You can check this article: Review : Basic Authentication Account Security
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Hi @purnendutec ,
Allow your user with 'snc_basic_auth_api_access' role and give a try at Postman.
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
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3 weeks ago
Allow your user with 'snc_basic_auth_api_access' role and a try at Postman. also, try giving itil role for testing whether are you able to get it and then adjust the role as per your need.
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