Regarding Catalog item

Ravichandra2
Tera Contributor

‎10-04-2023 03:17 AM - edited ‎10-04-2023 03:18 AM

How can i Create SCcatalog tasks based on the Catalog Item variables. For Example

When Request Type = New VDI
Catalog Task would be created and Assigned to AMER ITSD  and
When Request Type = Configuration Change | IF RAM <= 16GB AND Disk <= 120GB AND CPU <= 3
Catalog Task would be created and Assigned to Endpoint Engineering (Client Engg.)
 
Please Help me on this
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6 REPLIES 6

Vishal Birajdar
Giga Sage

‎10-04-2023 06:40 AM

Hi @Ravichandra2 

 

Are you using workflow or flow designer..??

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
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Ravichandra2
Tera Contributor
In response to Vishal Birajdar

‎10-04-2023 07:23 AM

I am working on flow designer 
i am unable to give conditions on values like less than or greater than

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