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‎12-06-2018 07:17 PM
Hi,
I have booked for admin exam. But I want to reschedule it. How many times we can reschedule the exam? Is there any minimum count like one or two?
Solved! Go to Solution.
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‎12-06-2018 08:51 PM
Hello,
Please read these terms and conditions (highlighted) and it should be clear for you.
No Shows and Cancellations: A candidate may reschedule their exam if it is more than 72 hours in advance. If it is less than 72 hours prior to the scheduled start time, the candidate must either take the exam, or forfeit their registration fee.
Rescheduling Options for Exams. Because computer-based exams are administered over several days, candidates will continue to have the option to reschedule their test appointment within the same testing window provided the request is made 72 hours prior to their scheduled appointment, and there is a seat available in which to take the exam.
Emergency Situations. Unforeseen emergencies (death in the family, family or health emergency) may occur that directly influence a candidate's ability to take an exam on the appointment day. We will consider these situations on a case-by-case basis.
Please contact certification@servicenow.com and provide complete information about the emergency, contact information, which exam was scheduled and the appointment time, and when you can reschedule.
To avoid cancellation or reschedule fees, candidates seeking to alter a scheduled session must do so a minimum of 3 business days in advance. Appointments cancelled or rescheduled within 3 business days will result in the assessment of one of the following fees: At Least 3 Business Day Cancellations or Reschedules Individuals who cancel an appointment with at least 3-business days notice may reschedule their test without incurring a penalty. The candidate may use their Webassessor account to reschedule. Individuals who reschedule an appointment with at least 3-business days notice do not incur a penalty. The candidate may use their Webassessor account to reschedule. If an individual arrives so late that the examination or session cannot begin without disturbing the delivery location schedule for that date, a cancellation/reschedule fee may be charged to the individual’s account.
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‎12-06-2018 08:51 PM
Hello,
Please read these terms and conditions (highlighted) and it should be clear for you.
No Shows and Cancellations: A candidate may reschedule their exam if it is more than 72 hours in advance. If it is less than 72 hours prior to the scheduled start time, the candidate must either take the exam, or forfeit their registration fee.
Rescheduling Options for Exams. Because computer-based exams are administered over several days, candidates will continue to have the option to reschedule their test appointment within the same testing window provided the request is made 72 hours prior to their scheduled appointment, and there is a seat available in which to take the exam.
Emergency Situations. Unforeseen emergencies (death in the family, family or health emergency) may occur that directly influence a candidate's ability to take an exam on the appointment day. We will consider these situations on a case-by-case basis.
Please contact certification@servicenow.com and provide complete information about the emergency, contact information, which exam was scheduled and the appointment time, and when you can reschedule.
To avoid cancellation or reschedule fees, candidates seeking to alter a scheduled session must do so a minimum of 3 business days in advance. Appointments cancelled or rescheduled within 3 business days will result in the assessment of one of the following fees: At Least 3 Business Day Cancellations or Reschedules Individuals who cancel an appointment with at least 3-business days notice may reschedule their test without incurring a penalty. The candidate may use their Webassessor account to reschedule. Individuals who reschedule an appointment with at least 3-business days notice do not incur a penalty. The candidate may use their Webassessor account to reschedule. If an individual arrives so late that the examination or session cannot begin without disturbing the delivery location schedule for that date, a cancellation/reschedule fee may be charged to the individual’s account.
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‎12-08-2018 05:16 AM
Hello Madhavi,
Is your query resolved? If yes please mark the correct answer.
