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3 hours ago
I have requirement, to send a newsletter, for external customers.
we have publications in targeted communication module.
when we attach a PDF to publications, we need the information of that pdf in our publication content. How can we achieve this?
for example, we have PUB0001011, in that we have attached newsletter_march.pdf file, we need that pdf information into our publication content.
Solved! Go to Solution.
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3 hours ago
there is no out of the box API which can read PDF content and extract it
hence your requirement is not directly feasible
You can try custom solution using mid server which extracts PDF content but it's too complicated and difficult to maintain and leads to technical debt for your platform
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
there is no out of the box API which can read PDF content and extract it
hence your requirement is not directly feasible
You can try custom solution using mid server which extracts PDF content but it's too complicated and difficult to maintain and leads to technical debt for your platform
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
instead of converting we have to show content of PDF in mail body or content of publications, rather than attachment