Regarding Standard Ticket In the Employee Center Portal

[Astik Thombare]

Hi Community ,

We recently moved changes to higher instance where now we are not able to see Ticket Number and other details at the top

Lower instance 

Higher Instance 

we checked restricted caller access for the widget and table  but all things are looks fine . need to know what would be issue of not populating these details 

Thanks in Advanced !!

[Sandeep Rajput · Accepted solution]

@Astik Thombare Looks more like the RCA/ACL issue.