Regular expression to check email subject ref

[James Rostron2]

Hi Community,

Looking for a bit of assistance in using RegEx in an inbound action to match a unique reference from a third party.

The end of the email always contains two sets of references like in the example below:

[8795-WSDG-8348] [208e7252]

I only need to match on the first set which is always a set of 4 numbers, 4 alphabetic characters and another 4 numbers (separated by dashes within brackets).

I've used the format below previously for a very simple number match just wondering if anyone can amend this for the scenario above.

var eSubject = email.subject;
var regex = /[0-9]+/;
var ticketNum = eSubject.match(regex);

Many Thanks,

James

[Aishwarya Thaku · Accepted solution]

Hi @James Rostron,

If you want to create a regex only for the first part i.e. [8795-WSDG-8348], the below regex may help you -

\[[0-9]+-[a-zA-Z]+-[0-9]+]

Please mark my answer as helpful or correct if applicable.

Thanks,

Aishwarya

[James Rostron2]

This is working perfectly Aishwarya.

Thanks for such a speedy solution!

James

[Jaspal Singh]

Just to clear it will work but will accept characters or digits more than 4. Give it a check. 

[Aishwarya Thaku]

Glad it helped you, James! Thanks for marking it as Correct 🙂 

Thanks,

Aishwarya