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Relate Service Request to Incident

snowuser111
Kilo Guru

‎07-09-2015 12:33 AM

Hi,

I have a requirement to Relate Service Requests to Incidents same as Changes can be related to an Incident.

Because some incidents are caused by Service Requests and we need to be able to reflect this.

How can I proceed please help and suggest.

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bernyalvarado
Mega Sage
In response to snowuser111

‎07-20-2015 12:06 AM

Hi snowuser11 just following up. Where you able to get this resolved? Is there anything else we can help you with or can we close this thread?



Thanks,


Berny


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