Hi all,We’re building a new Record Producer and The fulfillment team needs to attach sensitive documents to the HR Case, which should be encrypted but still visible to both the requestor and the fulfillment group.Right now, using the default HR encry...
Hi,I want a field which is reference field to show me in heirarchy formSo I have referenced to Entity Class and I want to see entities in heirarchy formFor example I want to pick that entity whose class=Class3 and whose parent.class=class2 and whose ...
Hi Team, I am trying to integrate ServiceNow with Microsoft Teams. Scenario:Whenever an Incident, Task, or Change is created, I want the assigned user to receive a direct 1:1 Teams notification, not a channel message. I also want to know which plugin...
Hi Community,I’m working on a Flow Designer flow in ServiceNow where I need to send an email with a clickable link that directs the recipient to a Case record.Here’s what I’ve done so far:Created a Flow Variable named linkvariable using Set Flow Vari...
Hi @Ankur Bawiskar, I hope you are doing well. I have a question about catalog variables. I created a list collector for available software, and I want all available software to be shown in the available list. When I select multiple records, I want t...
Hi all,I have created a portal using UI Builder and I am using custom theme on it.I am facing one issue related to logo border is coming whenever I am clicking the logo to go home.The focus color is green which is required for button click/card click...
Hi All, I have the below requirement on the knowledge create page. The changes proposed must be made only for 2 specific knowledge bases. Current Situation: Whenever the knowledge submitter submits the information and click on “Submit” button, the pa...
Microsoft SharePoint Online spoke - Look Up Folder action test parameters Need help on syntax for input parameters or format for site location, Document Library Name and Folder LocationSharepoint URL is https://companyname.sharepoint.com/sites/servic...
I am trying to use Inbound email flow instead of Inbound email actions. To be honest I am really struggling with finding right information. I need to use email.origemail in my flow but can't find it. For example, I tried: fd_data.trigger.inbound_emai...
Hi Team,We are on Zurich release.The On-call scheduling functionality, trigger rules will not work if the assignment_group is exist on the incidentWe have created trigger rule which works when incident created without assignment group, however it is ...
I have created new Button on UI Bulider oage when I Click on that button i want record status should be changed previous state how to acheive this..?
Hi everyone,I am currently working on a Nexthink → ServiceNow integration project and need clarification about the supported ServiceNow versions.Based on the Nexthink documentation, the latest officially supported versions for the CMDB Connector / In...
i am trying to add new problem task type in SWO but can't find how to do it.1) have already configured interceptors2) have already configured problem task types - prb_task_model but doesn't show up here3) the standard UI does give all the problem tas...
I am using the ServiceNow api to trigger a service catalog item that generates a ServiceNow Request. I then immediately add several comments and work notes to the ServiceNow Tasks that are created for the Request. So essentially ServiceNow creates t...
HI,I am facing a issue on a field "Policy Change Reason" on list view in compliance workspace.I made field as String /String UTF-8 still its showing HTML Tags along with the text in list view.I am not able to identify exact issue .PFA for refeence.T...
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