Hi,I modified a existing condition on Reassign UI Action for risk assessments such that Reassign ui action must also be visible to any member who is part of Central GRC Manager group.((current.state>=2 && current.state<=5) || current.state==10) && ( ...
Can someone go into a bit of detail on Excluding Tables and Preserving Data in a clone. I think I had it a bit mixed up. If you exclude a table, the documentation says: "Exclude a table to create an empty but usable table on the target instance." So...
We have a Tenable VR integration running ~15–20 hrs (same behavior even before Zurich). ServiceNow confirmed delay is due to queue time. We already increased: Data sources (4 → 20)Import jobs (4 → 20)Nodes in PROD Still seeing high runtime. Any sugg...
Hi all I am still struggling with my on-call scheduling. Please look at my screenshot. When I create a schedule, that is there by default. I would like to know where to set the 15 minutes to 10 minutes (in the template or wherever the system gets th...
I was working on some flows and thought, "You know, it would be cool if I could add this to my GitLab repo..". So, is there any way to export a flow to XML so I can add it to my GitLab repo?
Hello, We have a business requirement to restrict the incident table and a custom table “Service Cases” (which functions similarly to incidents) so that if a ticket is assigned to a particular assignment group, only members of that group can view it....
HI,I created a catalog item variable of reference type, which reference to one of the custom tables I have. I set the Tree Picker for variable by setting the variable attribute with tree_picker=true. However, it is working fine in service catalog hom...
Hi all,I have an issue where I am unable to view fields that are being dot-walked.To share the details exactly, I am opening asmt_metric_result, dot-walking from the asmt_assessment_instance table.On asmt_assessment_instance, the user can view the in...
Hello all, I have a requirement to create auto-generated numbers for a catalog item based on Fiscal Years.Our fiscal year starts in July. Hence, I want these auto-generated numbers to update on July 1 of each year. So when the numbering starts with...
I have a requirement to generate a feedback task when a customer comments on a knowledge article.I made some configuration changes to enabled the feature in ALL - Knowledge > Administration in the Actionable Feedback prosperities section. I tested a...
Hi All,Does anyone has experience on "password reset ServiceNow tool for IBM i (AS400)".Technical specifications of ServiceNow FormA dedicated form (called IBM i Password reset Request) should be madeavailable to IBM i (AS400) system’s users.We expec...
Hi everyone,I have a requirement where I’m working with two groups in ServiceNow.I’m able to:Look up both group recordsRetrieve the members from each groupWhat I’m trying to do next is:Combine the users who are common to both groups (intersection of ...
in cab_meeting table i have created a UI action where it should collect all the users email data from different fields and related tabs then finally trigger an email from UI action its self . it is working for a particular single record but not for a...
I’m working in ServiceNow Flow Designer and need guidance on handling group members across multiple groups.Requirement:I have two different groupsI want to collect the members from each group into two separate variables (preferably as comma‑separated...
I have a Flow,I added a Wait For Condition action (but I've encountered this other places)I select my table, lets say, [Project]I add a condition [Project Status][is].... But here's the issue, I have several Project Types, and Project Status is a re...