Set dashboard as a landing page based on the group
I want to set a dashboard as a landing page based on the group. Could you help me the way to achieve it?
Forum Posts
ORDERBY not working with JavaScript Reference Qualifier in Record Producer
Description:I have a Record Producer with two fields — Services and Solutions.Both Services and Solutions are Lookup Select Box variables.The Solutions field is dependent on the Services field, and I’ve mapped this dependency through a custom field c...
BBS4 BAD User is authenticated but not connected
Hello Community,We have set up an email account with below details,type: IMAPServer: outlook.office365.comAuthentication: Oauth 2.0While clicking on the Test Connection URL, the connection is succesful but we are unable to recieve any emails under em...
Agile Development Application menu is not visible
Hello, I'm facing the same issue. I installed the Agile Development 2.0 plugin in my Developer instance. The previous version of agile was already present. After installation, we couldn't see the Agile Development application menu. Instead it's showi...
$pa_dashboard.do link is getting redirect to workspace URL
Hi Team, When I am trying to open dashboard with below URL its getting change to workspace URL.URL which I am trying to open:$pa_dashboard.do?sysparm_dashboard=ddf08980fbb066106224f5b26eefdc73&sysparm_header=hiddenURL is getting change to below/now/p...
Duplicate IDs Showing in Different States in Report Due to Reuse
Hi All, I have a requirement where I need to display all records based on their state in report. I’ve created a report in a dashboard, but I’m facing an issue where duplicate records are being shown for the same CPU ID. Table 1: u_cpu_data → stores t...
How to use Document Template on incident table.
Document Template- - In ServiceNow, a Document Template is a reusable content layout that allows users to quickly generate standardised documents with pre-filled data from records or to attach any pdf required accordingly. Step 1: Create a Document ...
Resolved! ServiceNow Integration with Dell's warranty API
I am working on the DELL API integration for Assets to retrieve the warranty information by sending the Service Tag.I have setup the Oauth provider as below;But when I click on the "Get Oauth Token", I get the error in the second screen shot below. A...
wanted to forcefully capture the updates for groups related in the update set,
hi we wanted to forcefully capture the updates for groups related in the update set, is there any background script for it to capture updates forcefully? TIAregards,Siva.
Add Endpoint and Payload to Flow Designer
Can we able to add direct Endpoint and Payload to the Flow Designer
Agent Chat not working on service portal
Hi,I have configured Agent chat functionality on our instance and when I access chat option from service portal, it shows the below message:"There are no agents available at the moment. Please try again later."Here are the configuration details:I hav...
Unable to translate the Rich Text Label to some other languages
Hi All,Can anyone please tell me how to translate the rich label text to other languages.Thanks in Advance,
need help in resetting the password for Zurich version PDI
Hi everyone, how are you?! I'm trying to access my PDI, I am directed to a page that says: User name or password invalid. To reset your administrator password click here. Note that this is different from the credentials used to log in to the develope...
Report Configuration Issue – Duplicate IDs Showing in Different States Due to Reuse
Hi All, I have a requirement where I need to display all records based on their state in report and need to avoid duplicate records. I’ve created a report in a dashboard, but I’m facing an issue where duplicate records are being shown for the same CP...
Resolved! Service Operations Workspace New Tab Configuration for New Problem
Hi all, We're in the midst of moving away from Agent Workspace and over to Service Operations Workspace. One of the tasks I need to do is update the New Tab UI Action (the +) to allow for a New Problem record to be opened.I've found where I need to b...
