Portal tabs widget -How to configure portal tabs widget?
Hi team,Could someone please assist in configuring the Portal tabs widget in a page ?
Forum Posts
Tinymce html editor loaded with template plugin
I saw a post on linkedin mentioning that tinymce has a template plugin but it is not available in servicenow. Turns out you can init the tinymce editor with the template plugin if you do it manually, the plugin gets removed elsewhere. So that you do...
Resolved! Validate Excel Data and populate in MRVS
Hi All,I have a MRVS with 3 fields i.e. Employee ID, First Name and Last Name. It gets populated from Excel attachment, I want to validate the Employee ID.Employee ID is a reference field, I am trying to validate employee_id's with User table and if ...
Resolved! Remove topic from custom chat experience in VA Designer
I am trying to inactivate the OOB Live Agent Support. topic but am receiving a message that says "This topic is used in a custom chat experience. Please remove the topic from the chat experience to proceed." (see below screenshot) I am unable to figu...
Prevent Edits & Save in tables based on different table's fields
Hi Community,i am stuck in a requirement, that is i have a custom table name "testincident", in it's bottom there is a new table attach.if i make changes in "Decision type" field then i should not be able to change any field of "Test incident" and ev...
How to map checkbox variables from a Record Producer to an Incident record?
Hi Community,I have a Record Producer that contains multiple checkbox variables.When the Record Producer is submitted, an Incident record is created.I want to understand how checkbox selections from the Record Producer can be mapped to the Incident r...
block reminder email
i wanted to block the duplicate approval reminder emails to specific user for specific catalog item , notification will be triggered when event is fired via workflow and the parameter 2 condition is being passed in the notification
Resolved! Delete operation against 'sn_install_base_sold_product' from scope 'rhino.global' has been refused
Im trying to delete a record in 'Sold Product' table using scripted REST API but im getting this error. The Scripted REST API is in Global Application. how can I override this?
Is there any way to create a contact and set password using script?
Hi,Is there any way to create a contact in 'customer_contact' table and set the login password using script?Please share the script if possible
REST API ATTACHMENT
Hi Dev,I want to know if how does it work? im currently trying to implement the attachment api binary and multipart but i got always an error upon my end. Here is the script i used for manual testing on my end in the background script i always got th...
Resolved! Create provider notification in ServiceNow when mentioned on Ticket
Hi all, I am currently trying to work on creating a Provider Notification which should notify the person mentioned in the ticket by telling them in the Notification bit in ServiceNow. I've tried finding a solution on the community but a lot don't see...
Dictionary Override defined on task table's Assignment Group for a custom table is not working
We have a custom table that uses assignment group field from the task table(parent table). However I can see all of a sudden the dictionary override is no longer working. For our custom table the support group selectable should be limited to certain ...
Sharepoint Integration
Hi All, We have a requirement to send data from ServiceNow to a specific SharePoint path.We are currently evaluating the SharePoint Online plugin / Microsoft SharePoint Spoke. However, as per the documentation, full site or tenant-level permission is...
Resolved! How to identify Service Catalog items linked to specific approver groups?
Hi Community, I need help identifying the list of Service Catalog items that are associated with the following approver groups:FSD-FCIT_SM-APRFSD-FCIT_SO-APRThis is an information-only requirement. I am not looking to modify any workflows or approval...
Clearing an HTML variable
I have an HTML variable that stores the sys_id of a record, and I have a client script that performs the clearing when there is a change in the field that modifies the HTML variable. The problem is that every time there is a change in the field that ...
