Hello, Is it possible to hard code an automated string in a flow designer step to activate the @mentions functionality (sending the Activity Stream @Mentions notification email)? A step I currently have is something likeAction - Update RecordTable - ...
Hi, I need to let the assignment group once a P1 is assigned to their assignment group.I created a notification, it is working fine. Is there a way to set a window that will prompt every time a P1 is assigned to their assignment group? so a pop-up th...
Hi everyone,I'm facing an issue when importing a Playbook from an XML file. I exported it from an update set in my dev instance and imported it into my test instance. However, after the import, only the Stages of the Playbook were present — all the A...
ServiceNow Developer (ITAM & ITOM)Location: Chennai (Hybrid)Work Location: Zillion Office – ChennaiExperience: 5–10 Years (Mid to Senior Level) Job DescriptionWe are looking for a skilled ServiceNow Developer with strong hands-on experience in IT Ass...
While working with the out-of-the-box [sc_cat_item] in CSM, I noticed that the “Edit File Name” button (pencil icon) appeared when I attached a file.I was able to hide this button using a stylesheet, but is it possible to clone the widget itself, edi...
After the onClick of the custom UI Action, the page is redirected to another URL, and I am getting the Back button .Here is the code in the UI action:**Some logiccurrent.update()action.setRedirectURL(current)
Hi Team, @Ankur Bawiskar I would be needing your thoughts in setting up notify to send sms other than twilio. Thanks in advance Regards,Midilesh
How two servicenow instance should be integrated for change management? Should it be done in CTASK level or change request level?
I have an requirement to add more fields on EVAM data source card. I have tried it but it is now taking more than three fields. For more details please find the attached screen shot.1. View Template 2. Card. View template: {"component": "now-card-eva...
Hello, Given the HR Lifecycle Event (sn_hr_le_case) table, I have applied 2 wildcard ACLs:1. "sn_hr_le_case.*" with condition "HR Service is 123" that allow all fields only if the script returns true.2. "sn_hr_le_case.*" with condition "HR Service is...
Hello!Does anyone know if it's possible to make changes to the cards on the New Project Workspace? For instance, I'd like to add the State field onto the card. I've been looking in UI builder and I haven't been able to find anything.Thank you!
Hi All, I have worked on a VA chat last year; this year the AI chat is being used. How do I add in this question after the ai generates the kb's and presents catalog items ? So far I have made a copy of the Now Assit Live Agent - Greeting. I tried ad...
Hello ServiceNow Community,I’m experiencing an issue with the Email Auto Response Agent not triggering as expected despite being configured in the AI Agent use case. Here are the details:Table: sys_emailConditions: type=received^receive_type=newRun a...
HiWhy some OOB Now assist skills not available to execute using execute skill flow action. Is there any way to utilise in execute skills action by doing some configurations?
Overview The Walk-up Experience in ServiceNow is a self-service capability that enables users to request IT support in person at physical locations such as help desks, service centers, or kiosks. It also supports remote check-in, allowing users to jo...