Como puedo obtener el sys_id del registro que se creo con el modal, para luego mostrar el numero en del registro creado en otro modal de confirmacion?Actualmente tengo el boton de insertar Este ejecuta un Data Resource, que es de tipo "Create Record"...
HI TeamI have created communication plan definition For MIM Workbench and have put condition as shown belowBut it is not getting attached after i promote incident to major incident and accept that as a major incidentPlease help me how can i fix this...
Hi,There is requirement to get the schedule entry record, which cause conflict to schedule on change request. For this, tried creating BR on conflict table whenever any conflict is created/updated due to change request schedule, to get the overlap sc...
Hi - is it technically possible to convert a sub-prod into a prod? This is for a client that is looking to migrate from an old, heavy customized production instance to a new one - intent is for the client to gradually move licenses from the old insta...
Hi Team , I have a requirement to apply 2 Universal filter for string datatype filed in Platform analytics dashboard ..Currently we have implemented filter using content block which is only supported on core UI reporting dashboard .During migration ...
Hi Team, Please provide Automated Indicators, Formula indicator and if any jobs for "Average customer satisfaction measured through the existing system (1-5)"Please provide individually or provide any document for the same.Thanks & Regards,Prasanna K...
Hide Announcements, quick links and frequently used apps card for specific group from HR Agent workspace.
We are running Yokohama and have a custom form called HRIS Request. On that form is a Social Security Number field that we would like only certain HR users to be able to see. To that end, we created a Deny Unless ACL tied directly to that field (see...
Hi all,I'm working on configuring Service Operations Workspace (SOW) and have added a custom presence status called "Busy" in the awa_presence_state table. It’s working fine functionally — it appears in the agent's presence selector and updates the s...
hi, i am preparing for yokohama release and am trying to refresh my ATF tests to work. when i click the icon in the screenshot (where i hope i can refer to earlier steps), it is blank. any ideas please? thanks!
I'm using the Amazon Connect spoke for "Get Metrics Data" which requires a start and end time to be populated on execution. The flow is set to execute every 5 minutes in order to refresh the metrics displayed in ServiceNow. The start/end time will o...
Our organization has the ServiceNow Remote instance spoke implemented between our DEV and Sandbox instance. Our DEV instance is configured as our 'local instance' and our Sandbox is currently configured as our 'remote instance'. I have found communit...
How to change process flow colors for each state?state ->New - greenstate ->inprogress - redstate ->onhold - yellow....
Integrate your local and remote ServiceNow instances to export, import,Create and manage records from your local instance.This spoke requires an Integration Hub subscription.Supported versions.This spoke was built for the Orlando version and later. U...
