Hi Community, kindly provide me any inputs on below requirements We have requirement that need to get glidemodel window when custom reference field(u_ado_number) filled and clicked on magnify icon which is in incident table, and in glidemodel window ...
Hi, I have a few requirements that I need some help or suggestions from community In CSM Workspace: Given an attachment is added to a parent case. When a case task is created from that parent. Then a visual indicator (e.g., an attachment icon or ba...
ServiceNow Tip: Announcement Banner Not Showing? While setting up an announcement banner in ServiceNow, I noticed it wasn't appearing on the portal. After some digging, I found the issue: Fix: Check for an OOTB announcement titled "Invalid Run As U...
Dear All， On mobile devices, how to hide the Bar code in an Activity. Thank you!!!
Here is the scenario/use case: 1. We want a simple form where users can submit software for Review, which is required prior to purchase. 2. From the form there will be a manual review and 1 of 3 other forms will then need to be sent to the user to c...
Hi everyone i did a flow that handle subscription under somes conditions but they need to revert the subscription to initial state when cancelation happened either from portal or back office from task or from approbation ou req cancelation The subscr...
Hi Community, I’ve added the Show Parent Case Attachments related list on the Case Task form layout in CSM Workspace. In the Customer Service scope, the related list displays correctly on Case Task. In other scopes (like Product Support, Finance Supp...
Hi, Below is the script, i need to pass the value Group or User to function by declaring if(validateContactType(locationId, 'Authorized Requester', ['Group','User']) ). This script has to print this msg if its not Group or User. please advise the c...
Hi Team , Looking for some document to integrate ServiceNow using IVM vending machine , Any help appreciated,
Hi, Is it possible to hide price on service operations workspace without configure ui builder or changing requestInfo SNC script include? Thanks, Tomer
Hi everyone,I’m working on a scenario where files are stored as BLOBs in an external MySQL database. The requirement is to allow users to download these files directly to their local machine from ServiceNow, without saving the file in ServiceNow itse...
I’m working on a custom UI Page in ServiceNow where I need to dynamically filter the options shown in a reference field based on the selection made in another reference field. Scenario:I have two reference fields:Assignment Group (vi_assignment_group...
Hi, We have made the "glide.ui.goto_use_contains" default to true for using the "contains" operator and have set the type as 'string'. in sys_properties table. Now after health scan we found that the "Go To" search should not default to using the "co...
Hi All,I have a catalog form with 1 variable set and passing 2 values: Earlier I was passing 'ritm no' as a String type and using the below script I was getting output as Script : Now, I changed the 'ritm no' as reference type and passing it as in...
I have create new UI action with below logic in UI action with client box checked if (typeof window == 'undefined') setRedirect(); function hr_create_incident() { if (g_form.getValue('cmdb_ci') == "") { g_form.setDisplay('cmdb_ci...
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