Related List configuration questions

Leonel Sandroni
Tera Guru

‎07-24-2023 11:08 AM

Hi there,

I'm working with demand related list to adjust them according some requirements. I have 2 particular doubts about related list actions:

 

  1. Where can I find the corresponding UI Action for the drop-down choice list? Is it possible to hide/show by conditions?
    LeonelSandroni_0-1690220902068.png

     

  2. The same doubt for preview record pop-up button. Where is it? I need to disable this option or edit with conditions. 'Open record' UI Action is another possible solution.

    LeonelSandroni_1-1690221049650.png

     




Thanks!!!

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3 REPLIES 3

Ranjit Nimbalka
Mega Sage

‎07-24-2023 11:30 AM

Hi @Leonel Sandroni ,

1. you can hide related list UI actions by configure --> LIST control.

  you can refer this:- https://www.servicenow.com/community/developer-forum/hide-related-list-ui-action/td-p/2591454

2. you can hide preview record option by adding attribute as

ref_decoration_disabled=true

 

Regards,

Ranjit

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Leonel Sandroni
Tera Guru
In response to Ranjit Nimbalka

‎07-24-2023 11:36 AM

1.This is helpful for 'New' button but I need to hide/show the drop-down choice list which I show you in the screenshot.
2.Ok, but, What is the correct dictionary where I should add that attribute?

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Ranjit Nimbalka
Mega Sage

‎07-24-2023 12:09 PM - edited ‎07-24-2023 12:16 PM

@Leonel Sandroni 

1. can you please refer this thread https://www.servicenow.com/community/itsm-forum/how-to-hide-actions-and-selected-rows/m-p/754682/pag...

2. for example you have caller field on incident and you want to hide preview record option for caller then right click on caller field configure dictionary in attribute add ref_decoration_disabled=true then it will work.

 

Regards,

Ranjit

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