Related list edit button missing

ServiceNowSteve · ‎09-20-2018

Morning!

Yesterday I related the change table to the incident table to see incidents that were created as a result of a change.

The problem now is that I can only relate Incidents to Change by creating the incident from the change by clicking New....I would like to be able to Edit and add existing incidents.

I have looked at the list controls and the "Omit Edit" is not checked.
I have clicked the "Enable Edit" button on the list controls and nothing happens.

Any idea how I can make this work?

ARG645 · ‎09-20-2018

stevemunsell,

I believe change to incident is 1-to-many relationship. You cannot add the EDIT button in this scenario. as this related list of change to incident is 1-to-many relationship.

The New or Edit button does not appear on a one-to-many related list

Blog Managing the New and Edit buttons on related lists (Checkout Mwatkins Comment )

Might help you: How to Determine a Related List Type

Please mark the answer as correct/Helpful if applicable, so that it may help others in future.

View solution in original post

ARG645 · ‎09-20-2018

Agreed, but the Author is unable to add the edit button even after clicking the enable edit on the list control. I wonder whats stopping that.

Pranay Tiwari · ‎09-20-2018

Actually some time it happen when Omit edit button is checked and we will Enable Edit then Edit button will not show to us as below..

Pranay Tiwari · ‎09-21-2018

And till now you face this issue then check sys_ui_list_control

Manisha Boddu · ‎09-20-2018

Hi Steve,

You need to configure the list control in order to see the edit button in the related lists. Please replicate the below steps:

Attached the image for your reference.

Please mark the answer helpful if it helped in resolving your issue.

Thanks,

Manisha.

uday21 · ‎09-22-2021

Thanks manisha , It worked for me.