Related list not appearing as expected

Nishant Kumar5
Tera Contributor

‎04-02-2025 11:36 PM

I have built a custom relationship between approval and a custom scoped table. Also added the relationship in the related list on the table. But the related list is only appearing when clicking on "Show All Related Lists". I want to show the related list by default for the users.

 

Earlier I was under the impression that it is not being shown because no records exists in sysapproval_approver for that relationship, but even after creating records, the related list does not appear.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-02-2025 11:37 PM

Hi @Nishant Kumar5 

 

Try changing this user preferences:

 

AGLearnNGrow_0-1743662249484.png

 

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Nishant Kumar5
Tera Contributor
In response to Dr Atul G- LNG

‎04-02-2025 11:57 PM

Hello Atul, that doesn't help. Even with loading related list along with form, it does not appear and then user need to click on "Show All Related List".

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Nishant Kumar5

‎04-03-2025 12:02 AM

Any screenshot mate.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron
Tera Patron

‎04-03-2025 12:08 AM

@Nishant Kumar5 

which link you are saying about "Show All Related Lists"?

Share screenshot.

Is there any script which is hiding that related list?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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