The CreatorCon Call for Content is officially open! Get started here.

Show info message in ui action

Shabbir1
Tera Contributor

Hi team,

 

on problem we have field pending (check box) and this is showing in the root cause analysis state if you want move to the next state you have to uncheck the pending so the requirement is i have to show info message to the user when user clicks on fix if pending check box is true "uncheck the pending in order to move to next state" can anyone help me in the script

3 REPLIES 3

GlideFather
Tera Patron

Hi there,

it will be a onChange client script with condition on the state change (in the condition line) and put the condition that the variable "pending" is true, then add a code:
 gs.addInfoMessage("Your message!!!"); //to be in blue colour
 gs.addErrorMessage("Your message!!!"); //to be in red colour

if the variable is false, the code will not be executed and thus not displaying the message

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Ankur Bawiskar
Tera Patron
Tera Patron

@Shabbir1 

then is your UI action client side?

if yes then simply check the value and show info message

if(g_form.getValue('pending') == 'true'){

g_form.addInfoMessage('uncheck the pending in order to move to next state');

}

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Shivalika
Mega Sage
Mega Sage

Hello @Shabbir1 

 

Client script will not work here, because you are talking about "UI ACtion" - "Fix" . so you need to add in the UI Action in the Server part of script

gs.addInfoMessage() and also you can abort the action from there - current.setAbortAction(True). 

 

You can share screenshots whil you are trying this out and I can assist if you encounter issues. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY QQ