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2 hours ago
I have added three related lists on the User form, and the changes have been captured in the update set. However, the update set is also capturing all other related list.
The concern is that there is a related list currently available in Production that is not present in Dev or Test. If I migrate the update set as-is, there is a possibility that the existing related list in Production could be removed or overwritten.
As a safer approach, can we manually add only the new OOB related lists directly in Production instead of moving the entire related list configuration through the update set?
What would be the best approach to ensure the new related lists are added without impacting the other existing related lists in Production?
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2 hours ago
Hi @sonimore101
It simply enables the related list on the form, and you can do this directly in production. It isn't really a configuration change; you're just enabling the related list.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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2 hours ago
Hi @sonimore101 ,
Thanks,
BK
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an hour ago
how is this possible -> related list available in PROD but not in DEV/TEST?
Did someone directly created it in PROD? If yes then not a good practice
review the update set, remove anything you don’t want to migrate, and only keep the new related lists.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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33m ago
yes someone added OOB related list directly on prod. how i can resolve this issue .should i export the related list from prod to dev