Related list

sonimore101
Tera Contributor
 
 

I have added three related lists on the User form, and the changes have been captured in the update set. However, the update set is also capturing all other related list.

The concern is that there is a related list currently available in Production that is not present in Dev or Test. If I migrate the update set as-is, there is a possibility that the existing related list in Production could be removed or overwritten.

As a safer approach, can we manually add only the new OOB related lists directly in Production instead of moving the entire related list configuration through the update set?

What would be the best approach to ensure the new related lists are added without impacting the other existing related lists in Production?

6 REPLIES 6

@sonimore101 

you want to hide it in PROD?

If yes then move that customer update to DEV and then capture the hide logic in update set and then move to PROD

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Ehab Pilloor
Mega Sage

Hi @sonimore101,

 

The PROD configs should be present in DEV/Test environment. Otherwise it is a technical debt to future stakeholders. Have that related list XML (Relationship record) added in DEV and Test environment and capture your Related list config in an update set.

 

Please Accept this response as Solution if it assisted you with your question & Mark this response as Helpful.

 

Kind Regards,

Ehab Pilloor