Related to ITSM ACL

JAYESH KUMAR YA
Tera Contributor

‎09-20-2023 02:25 AM

How can we achieve this ?

Besides the assignment group and admin, all fields should be read-only for other group members, except worknotes

Field values should also not change from the List Layout

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Tushar
Kilo Sage
Kilo Sage

‎09-20-2023 04:15 AM

Hi @JAYESH KUMAR YA 

 

can you try to implement this using BR -

 

(function executeRule(current, previous /null when async/) {
// Get the current user's group.
var currentUserGroup = current.gs.getUser().getRecord().group;

// Check if the current user is in the assignment group or admin group.
if (currentUserGroup == "Assignment Group" || currentUserGroup == "Admin Group") {
// The current user is in the assignment group or admin group, so allow them to edit the fields.
return;
}

// The current user is not in the assignment group or admin group, so set the read-only attribute on the fields and prevent field values from changing from the List Layout.
current.setReadOnly(true);
current.setReadOnlyFromListLayout(true);
})(current, previous /null when async/);

 

Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Regards,
Tushar

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