Reload form in Agent Workspace?

sbanc
Kilo Guru

Hi everybody

I have a quick question for the agent workspace user interface...

Anyone found a solution to have a "Reload form" button available as we have in the "normal UI"?

I figured out, that the "Save" Button does almost what I search for, but I search for a solution, where already made and unsaved changes on the form get lost, so they will not be saved. But I also don't want the whole agent workspace site to reload - I just want the current frame to reload.

Anyone achieved this or has an idea on how to achieve it?

Thanks for any help!
Simon

5 REPLIES 5

sachin_namjoshi
Kilo Patron
Kilo Patron

Define the UI action like below image for your table which is opening in agent workspace to reload form.

 

 

 

find_real_file.png

 

Regards,

Sachin

Hi Sachin

 

Thank you for the quick reply!

That's not what I searched for, since the location.reload() is going to reload the whole agent workspace interface. I just want to have the form reloaded, as it does when hitting the "save" button in the agent workspace.

Simon

Ramesh Kandhan
Tera Contributor

Any solution got.

Hi Ramesh

Unfortunately not...

I created an idea in the idea portal then, but this is in state "unlikely to implement"...

Cheers
Simon