Remediating a Jelly namespace error for invalid prefix i
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03-06-2024 06:00 AM
I'm having issues remediating this error I've been receiving when converting interaction records to Incident or Requested Items. Due to overwhelming requests from my user base, they've insisted that i modify the "Save" UI Action to directly update the IMS record and either close or convert it to another ticket type.
I've successfully done this, however, I'm getting two errors (depending on browser).
1. Current is not defined.
2. 'jelly namespace jelly:core registered to invalid prefix i: java.lang.SecurityException: jelly namespace jelly:core registered to invalid prefix i: com.glide.ui.jelly.GlideJellyXMLParser.startPrefixMapping(GlideJellyXMLParser.java:150)
Now while the form and ui action are performing as expected, the logs show these errors constantly.
I'm not able to find out how to remove these and would love any suggestions