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What's NewPopular PostsEventsCareer PathMoreWhat's happening right nowGet the latest info about ServiceNow releases, events, and challenges from our Developer Advocates.Developer blogHeading to World Forum New York? Let's Make It a Two-Day Thing.Heading to World Forum...Read Morenow[dev] blogRegistration is open: Come build with us at now[dev]26Mark your calendars: November 4–5, 2026 at the San Jos...Read MoreDeveloper Advocate BlogBuilding an MCP Server on ServiceNow and Connecting Claude to ItI have built a handful...Read MoreDeveloper Advocate BlogOtto vs Now Assist: What Actually ChangedLet's address the elephant in the comments section first, because it's
the same que...Read MoreDeveloper Advocate BlogDo All Developers Need to Be Tech Leads Now?Key takeaways • AI agents can now write code faster than most teams can
review it, ...Read MoreDeveloper Advocate BlogServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of ConceptWhat if a P1 incident ...Read MoreDeveloper Advocate BlogServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and MoreServiceNow Build Agent...Read MoreDeveloper Advocate BlogCalling ServiceNow AI Skills via REST API: A Complete WalkthroughEverything AI in Servi...Read MoreDeveloper blogKeeping PDIs Available for Active Builders: Upcoming PDI Reclamation ChangesLately, it’s become ha...Read MoreDeveloper blogHow to backup your Personal Developer Instance (PDI)Backing Up Your Personal Developer Instance (PDI) One ...Read MoreDeveloper Advocate BlogBuilding ServiceNow apps via Claude Code and the ServiceNow SDKVibe Coding with Claud...Read MoreProduct Launch blogsBuild anywhere, run on ServiceNow: deploying from external IDEsFor developers with pr...Read MorePopular PostsExplore the most discussed topics and insights shaping our developer community.Developer forumupdate set error in dashboard related changesHelp me to resolve this update set errors Read MoreDeveloper forumWorkplace service delivery Case to Enterprise Asset management Work orderHi All, I'm exploring ...Read MoreDeveloper forumcreated an email client template specific to certain assignment group ,but it's visible to allRead MoreDeveloper forumPDI Offline – TLS ErrorMy Personal Developer Instance has been offline since September 15,
2026.In the Developer Portal, the in...Read MoreDeveloper forum401 Unauthorized Error on Brand New PDI Instance - Basic Auth API CallHello,I just provision...Read MoreDeveloper forumDeveloper instance stuck on "internal error" + can't reach support to escalateIssue 1 - Instance won...Read MoreEventsJoin virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are.GRC eventsOn Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close
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8:00 AMhttps://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=communityRead MoreHRSD eventsHR Tech - Las VegasLEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with
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September 18, 2026
3:00 AMhttps://themorrissgroup.zoom.us/meeting/register/VOSzJOD_QBiluac96jKaIQ#/registrationRead MoreServiceNow University Community EventsOffice Hours Live with Frances Frei — The State of the World — w/ Carrie Elkins (AMS)Register Here! Each 60...
September 18, 2026
9:00 AMhttps://themorrissgroup.zoom.us/meeting/register/mH7sTJ23TouhxheM-1RH4Q#/registrationRead MoreSecOps eventsServiceNow Exchange: Get Started with ServiceNow Security OperationsKick off your SecOps j...
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8:00 AMRead MoreAutonomous IT eventsServiceNow Exchange: Setting Up Major Incident Management in ServiceOperations WorkspaceThis clinic covers con...
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8:00 AMRead MoreCareer PathAdvance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community.System AdministratorYou’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track.Learn MoreImplementerYou’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process.Learn MorePlatform OwnerYou have a vision for how technology should be used and enjoy working and leading in cross functional teams.
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Resources to exploreNew EpisodeBreak Point: The ServiceNow Developer PodcastBreak Point is the podcast for ServiceNow admins, developers, and builders of all skill levels.Video CTAYouTubeServiceNow Developers YouTube ChannelLearn about the latest releases, AI features, and other tips and tricks.
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Playlist: Build anywhere with the ServiceNow SDK and Claude CodeBuilding an MCP Server on ServiceNow and Connecting Claude to It
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Hi All, I have created an email client template (sys_email_client_template) specific to certian assignment group by setting up condition for specific group , however in SOW workspace the template is visible to all irrelevant to assignment group, how...
Hi All, I'm exploring Workplace service Delivery module. I want to know that how a work order get generated from Workplace case.Is it generated automatically or do we need to implement additional configurations?
Issue 1 - Instance won't openWhen I try to open my Developer instance from the Now Support landing page, I get this banner:"We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes."It's been showi...
My Personal Developer Instance has been offline since September 15, 2026.In the Developer Portal, the instance status shows Offline. When I try to open the instance URL, I receive:“Bad RequestThis combination of host and port requires TLS.”I have als...
Hello,I just provisioned a new PDI (Personal Developer Instance) and I'm getting a 401 Unauthorized error when trying to make API calls, even though I can log into the web UI successfully.
I have on robust transform map with target tables are hardware and stockroom., here i want to know count of how many records ignored and skipped for hardware table seperately and stockroom room table seperately.If i open that importset record then i ...
Hello,I have configured Smart Document for a custom table in ServiceNow.So far, I have completed the following setup:Installed the Document Intelligence pluginActivated the Smart Document skillEnabled the system property: glide.ui.seismic.attachment....
When an HR request is resolved, the system should analyze the resolution details.If there is no existing Knowledge Article covering the same topic, the system should automatically suggest and draft a new Knowledge Article.
Hi Community,I am testing the new Read only option on sys_dictionary in a Personal Developer Instance (PDI).According to the official documentation, setting a field to Strict Read Only is expected to prevent any updates from UI, Client Scripts, and S...
Dear developersThe following message appears, and PDI fails to start.I'm at a loss....”We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes”
Hi Community,When I change the value of a parent field, the value of a dependent child choice field is automatically reset to "-- None --", even though the child field's "Choice List Specification > Choice" setting is configured as "Dropdown without ...
Hi,When our agents in SOW click on the Resolve button for an Incident in the modal pop-up they see a different set of fields then what I see on my admin account. They are seeing the fields from one of our incident views, while my admin account see th...
we need to restrict requestors and HR advisors from deleting the attachments, so that no wrong document is deleted and we have an audit trail of what has been deleted by whom.
Hi All,I'm not sure what's wrong with this user criteria , please help me use case : get True or false My humble request kindly help me on this , I tried with different ways tooString(user_id) or user_id or gs.getUserID()script :gs.addInfoMessage("...