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Remote instance not connecting

Snow Tomcal
Tera Expert

‎01-05-2023 12:29 AM

Hi, im trying to connect my dev and test instances, and I get the following error:

 

unable to connect to remote instance org.apache.commons.httpclient.HttpException: session contains no certificate - Untrusted. Confirm URL is correct and confirm IP Address Access Control on remote instance allows access to this IP. 

 

Anyone knows what to do with this? I checked the IP Address Access Control and tried to create a new one that allows the specific IP, and also the URL is correct. 

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2 REPLIES 2

Pratik Malviya
Tera Guru

‎01-05-2023 12:43 AM

Hi

you have to add the certificate of the third party system to your MID server. See documentation pages: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/mid-server/task/add-ssl-cer...

Kind regards
Pratik M.

Please mark the appropriate response as correct answer and helpful, This may help other community users to follow correct solution.
Thanks,
Pratik Malviya
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Snow Tomcal
Tera Expert
In response to Pratik Malviya

‎01-05-2023 04:23 AM

Is there anything I can do without a mid server?

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