Remove change records from change calendar

Abdul Musavvir · ‎01-09-2024

Hi All,

How can we remove few changes from the change calendar.

I tried modifying change schedules, also I have deactivated all the schedules but it didn't make any difference on change calendar.

Any suggestions would be helpful...

Thanks in Advance

-Abdul Musavvir

Abdul Musavvir · ‎01-10-2024

The link that I shared was created from

System Scheduler --> Schedules -->Schedule Pages

Changing the script from one of the schedule page worked.

View solution in original post

Dr Atul G- LNG · ‎01-09-2024

Hi @Abdul Musavvir

Manually you cant remove. If the change is not as per conditions only then it will not appear in schedule. Please share some screen shot to guide you mate.

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Dr. Atul G. - Learn N Grow Together
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Abdul Musavvir · ‎01-09-2024

Change schedules are working perfectly when I change the condition. I want the same result to reflect on change calendar as well.
Below is the snap and URL

https://instance_name.service-now.com/show_schedule.do?sysparm_type=change_calendar

Dr Atul G- LNG · ‎01-09-2024

Hi @Abdul Musavvir

For me this link is showing blank. What changes you done on schedule? also this is just a format / type to show.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Abdul Musavvir · ‎01-09-2024

Yes it is showing blank on PDI, however on our instance change tickets are mentioned.

On change schedules - I have changed the conditions and viewed it by using show schedule related link and it worked perfectly.

But for my client they want it on the below link. I don't know how it actually works
https://instance_name.service-now.com/show_schedule.do?sysparm_type=change_calendar