Remove error message after populating mandatory fileds in agent workspace.

Community Alums
Not applicable

Hi folks,

I'm getting error message('populate mandatory fileds') even after filling them.

where do i need to configure this ?

5 REPLIES 5

Prince Arora
Tera Sage
Tera Sage

@Community Alums  - Can you please share the screenshot of your form with the error

Community Alums
Not applicable

@Prince Arora 

12fddbc6-446c-4372-997d-7cb5d2d03371.jpeg

 

@Community Alums  - Can you change the opened for once and try to save again as this message is coming from the OOB ServiceNow

Community Alums
Not applicable

I've tried this already. Not working