Remove Export to pdf
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-02-2025 06:57 PM
Anyone knows how to remove Export to pdf from this menu?
For the moment I tried looking for context menu that could contain the menu, but I didn't find anything.
Thank you in advance for your help.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-05-2025 01:33 AM
Hi @NatiE,
where is this My Assets from? I tried to replicate it but my screen looks differently:
(I tried to find it in Asset workspace, Dashboards, but no luck, so I coudln't investigate it properly)
Anyways, I foudn two things that you can verify yourself..
- System property com.snc.pdf.exports.enabled
https://yourinstance.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=955692c95b033010fa8806db5381c7fd
>>> set it to false, clear cache, and retry (eventually use incognito mode as it can be pre-cached) - UI Macro context_form_header
https://yourinstance.service-now.com/nav_to.do?uri=sys_ui_macro.do?sys_id=2ff1c56ca9fe3dba014340c4697b5088
>>> but I would strongly discourage you from modifying this (!!!)
No AI was used in the writing of this post. Pure #GlideFather only
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-05-2025 01:37 AM
Hi @NatiE
I would not recommend making any changes here. Instead, I suggest moving to Platform Analytics, as the screen you’re showing is the legacy dashboard interface, which is no longer supported and is going to be sunset.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
