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Remove Export to pdf

NatiE
Tera Contributor

Anyone knows how to remove Export to pdf from this menu?

For the moment I tried looking for context menu that could contain the menu, but I didn't find anything.

Thank you in advance for your help.

NatiE_0-1764730658663.png

 

2 REPLIES 2

GlideFather
Tera Patron

Hi @NatiE,

 

where is this My Assets from? I tried to replicate it but my screen looks differently:

GlideFather_0-1764927042073.png

(I tried to find it in Asset workspace, Dashboards, but no luck, so I coudln't investigate it properly)

 

 

Anyways, I foudn two things that you can verify yourself..

  1. System property com.snc.pdf.exports.enabled 
    https://yourinstance.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=955692c95b033010fa8806db5381c7fd
    >>> set it to false, clear cache, and retry (eventually use incognito mode as it can be pre-cached)

  2. UI Macro context_form_header
    https://yourinstance.service-now.com/nav_to.do?uri=sys_ui_macro.do?sys_id=2ff1c56ca9fe3dba014340c4697b5088
    >>> but I would strongly discourage you from modifying this (!!!)
    GlideFather_1-1764927199131.png

     

 

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100 % GlideFather experience and 0 % generative AI

Dr Atul G- LNG
Tera Patron

Hi @NatiE 

I would not recommend making any changes here. Instead, I suggest moving to Platform Analytics, as the screen you’re showing is the legacy dashboard interface, which is no longer supported and is going to be sunset.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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