Remove/hide column list view workspace

[Community Alums]

Hi all,

How can I remove or hide a column from a list in the workspace. Even make it visible only to admin is fine. Eg. If I want to hide/remove the opened or any other columns, is there anyway to do that? Thanks

[Community Alums]

@Krushna R Birla I actually did that, and realised the column I want to hide is not even within selected ones but in available. I also realised even if they are not selected, they can still be selected in the list filter, how weird.

[Krushna R Birla]

@Community Alums 

I suggest you create a high case with ServiceNow. This kind of issue happens occasionally, and creating a high case might be the best option we have.

Also, could you please mark above solution as the accepted solution and give it a thumbs up.

Best Regards,
Krushna Birla

[S A Martin]

It's likely you will need to use an ACL for the desired result.

This might help: https://www.servicenow.com/community/developer-forum/hide-field-on-list-and-form-view-acl/m-p/136881...

[Magali Landini]

Hello!

I have the same problem. Inactivate a field but it still appears in the workspace. Could you find any solution?

I already tried the ones you followed and it didn't work.

[Sumanth16]

Hi @Community Alums ,

Create the new list:
Step 1- Go to /sys_ux_list_menu_config_list.do and find your workspace that you want to add the list to.

Step 2- Open the related list (UX List Categories) which section you want the list to appear in the lists view (table name: /sys_ux_list_category_list.do).

Step 3- Create/update the list as you desire in related list (UX List) and save (table name: /sys_ux_list_list.do)

Once above steps are done a Admin will be able to view the list, but the issue is that the Agent wont be able to view it. That's where the m2m table comes in.
Create the new m2m record:

Step 4- Go to /sys_ux_applicability_m2m_list_list.do in order to add the list there with the defined role, create a new record there with the related list category you added the list in step 3.

Plz mark my solution as Accept, If you find it helpful.

Thanks & Regards,

Sumanth meda