How to provide access to users to delete the saved filters on FSO Workspace
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3 weeks ago
Hi All,
I have a requirement where users should be able to delete their saved filters directly within the FSO Workspace interface.
I reviewed the delete ACLs for the sys_filter table and found that three table-level ACLs are present, but they are out-of-the-box (OOB) configurations.
Interestingly, I can see the delete option available in the PDI for the Service Operations Workspace (with those 3 OOB ACL's). I would like to enable a similar delete option in the FSO Workspace as well (right now no delete option visible for admin access).
Please let me know if anyone has implemented this or can guide me on how to achieve it.
Thanks,
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3 weeks ago
may be something is configured at workspace level?
did you check that?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hi @Ankur Bawiskar ,
This configuration must be done directly from the Workspace. However, I’m not able to determine the exact UI page where this setting can be found.
Any guidance on locating it would be appreciated.
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3 weeks ago
see the List SNC variant in SOW if that helps
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader