Remove link from footer

[vidhya_mouli]

How do I remove a link from the footer in the portal

 I want to remove the Contact Us.

[sundaram080713]

Hello,

To remove the "Contact Us" link from the footer, you first need to locate the widget responsible for rendering the footer. Start by going to the native side of ServiceNow, searching for "Portals" in the All navigation menu. Select the portal you want to edit, then click on Themes. Inside the theme settings, you'll find options for both the header and footer.

Open the footer, and in the HTML section, you'll find the code responsible for the "Contact Us" link.
like this : 

<a href="/sp?id=contact_us" aria-label="Contact Us">Contact Us</a>

Once you've located the specific line of HTML, you can either remove it entirely or comment it out, depending on your needs. This will ensure that the "Contact Us" link is no longer displayed in the footer on the portal side.

Please share the exact line of HTML code that renders the "Contact Us" link, and I can offer a more precise solution.


I'm not an expert, but I've shared everything I know to assist you. If you found this response helpful, I would appreciate it if you could mark it as helpful.

[James-B]

It depends on how it is set up but a good place to start would be:

Service Portal > Portals > (Pick your portal) > Theme > Footer

[vidhya_mouli · Accepted solution]

Managed to do this by modifying the record in Instance with Menu (sp_instance_menu) table.