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Remove New Interaction and New Change Request in Service Operations Workspace

Ashwin Perumal1
Tera Contributor

‎02-26-2024 05:49 AM

Hello All,
I want to remove the new interactions and new change request in sow workspace for all users who land in sow workspace. Currently I am trying to edit the json value from UX Page property  where we have a feature chrome_tab. I want only new incident to display and hide new interaction and workspace.

AshwinPerumal1_0-1708955284135.png

 

If a set any JSON value to false in chrome_tab in ux properties it completely hiding the + icon for all users. But in want my new incident. Can anyone pls help me on this to achieve this..

Thanks in advance.

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Dr Atul G- LNG
Tera Patron
In response to Ashwin Perumal1

‎05-13-2024 07:04 AM

HI @Ashwin Perumal1 

 

No mate, we can just add or remove the options. 

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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