Remove "Other-Describe Below" option on the drop down "Please Select a Business Justification" varia

[DeIvory Gordon]

Hello,

I want to remove the "Other-Describe Below" option on the drop down "Please Select a Business Justification" variable on a catalog item.  On Question Choices "Other-Describe Below", I set "Inactive" to "True" and saved my change, but the system set "Other-Describe Below" back to "False". Do you know how I can override this action?  Thanks!

[GlideFather · Accepted solution]

Hi @DeIvory Gordon 

check the variable's default value, perhaps it is enforced due to that... or any other scripts/catalog ui policy or ui action doing this...

EDIT: Because "Sales" is also inactive == true and is not displayed...