Remove Submit button from Catalog Items

Kerry10 · ‎10-31-2018

Hello,

I have a requirement to remove the submit button as an option from the service catalog. We only want users to be able to 'add to cart', and then checkout all in one request.

Is there a simple setting I am missing somewhere, or do I have to edit the item widget? I also use record producers and i do not want the submit button to be removed from them.

Thanks in advance for any help

Kerry10 · ‎11-05-2018

The option I was looking for is on the item page. in Maintain Items, open an item and configure the form to show 'use cart layout' and 'no order now'. If you set both to false, the submit button will no longer be an option.

View solution in original post

Nitesh Balusu · ‎10-31-2018

Disabling is straight forward.

go to "Maintain cart layouts" from your navigator-->Select target "Item ordering widget"-->In the buttons tab uncheck the "ordernow" button and it should disable.

Kerry10 · ‎10-31-2018

Hi Nitesh,

Thanks for your response! I unchecked the order now box but the submit button is still there. Is there a different box somewhere for the submit button? Here is a picture for clarification.

Nitesh Balusu · ‎10-31-2018

Please try this, it should help you. https://community.servicenow.com/community?id=community_question&sys_id=80301be5dbdcdbc01dcaf3231f961981

Kerry10 · ‎11-01-2018

Hi Nitesh,

It looks like that is specifically for an order guide. I am looking to remove the submit button on just an item.