Remove 'View' option from form header menu

[charanpreet]

Remove 'View' option from ;form header menu; for non-admin users throughout the platform.

[Harsh Vardhan]

Hi

if i am not wrong you are talking about this ui context menu. if yes go to application navigator and search for UI Context menu and search "view" and put the condition in that ui action. gs.hasRole('admin')

[vinothkumar]

Hi Charan,

This can be customized by navigating to System UI > Contextmenu and select View and deactivate it.

[Michael Fry1]

That role - view_changer - is contained within itil role. I would be careful removing it from users or making changes to block it as some applications like Change could be affected. Instead I'd recommend you use a View Rule to set the rule to one view and prevent others from trying to change anyway from it.

[Jaspal Singh]

Hi Charanpreet,

As suggested by Michael.Fry getting a view rule created would be a better option.

View Management - ServiceNow Wiki

Create a view rule