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‎05-13-2015 10:44 AM
We have a team that is changing its name so we'd like to change the name of their UI form view. I went to System UI > Views and changed the Name and Title of the view in question, which seemed to work, but then when I go back to any of the forms that uses this view, it still shows up there with the old name. Help?
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‎05-13-2015 01:42 PM
The answer is to clear cache by navigating to http://<your-instance>.service-now.com/cache.do. I reached out to Tyler Jones on Twitter with a link to this question and he was nice enough to point me in the right direction. His suggestion worked:
@jylertones Do you know if there's any way to rename a view? https://t.co/i0ap5iA4aU
— Joey Day (@joeyday) May 13, 2015
@joeyday Did you try clearing your cache? cache.do
— Tyler Jones (@jylertones) May 13, 2015
@joeyday the system isn't set up well for when you configure views and layouts through the forms. Sometimes you have to manually clear cache
— Tyler Jones (@jylertones) May 13, 2015
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‎05-13-2015 01:42 PM
The answer is to clear cache by navigating to http://<your-instance>.service-now.com/cache.do. I reached out to Tyler Jones on Twitter with a link to this question and he was nice enough to point me in the right direction. His suggestion worked:
@jylertones Do you know if there's any way to rename a view? https://t.co/i0ap5iA4aU
— Joey Day (@joeyday) May 13, 2015
@joeyday Did you try clearing your cache? cache.do
— Tyler Jones (@jylertones) May 13, 2015
@joeyday the system isn't set up well for when you configure views and layouts through the forms. Sometimes you have to manually clear cache
— Tyler Jones (@jylertones) May 13, 2015
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‎08-12-2016 11:25 AM
Just confirmed clearing out the cache worked for me!