reopening the task and continuing the flow from that step when approval is rejected

Gaurav Vaze
Kilo Sage

I have a requirement of catalog item
following is to be implemented

1st step is create catalog task---->if catalog task is closed complete--->step2
2nd step is approval-----> if approved----> step3 catalog task
approval on step 2 is rejected ----> reopen the first catalog task state to open and continue flow from that step
step3 closed completed ---> step 4 ask for approval---> if approved then final task
approval on step 4 is rejected ----> reopen the step3  catalog task state to open and continue flow from that step




right now I implemented as follows
step 1: create catalog task(wait condition applied)
if closed complete
do the following ...
                                   update record(step1 task state= open)
                                    ask for approval
until ask for approval is approved



same can be followed for the next step
but here the task is getting open even if it is closed and approval is approved


creating a task inside the do the following is not required thus how can I overcome this
Need help please

10 REPLIES 10

😁


Please mark this response as correct and helpful if it assisted you with your question.

sorry for asking more
but can we get the operation view but not the diagram
just add ss of flow itself (operation view not the diagram view)
already thanking you for the solution

 

Sure Gaurav. Below are the screenshots :

 

AmitVerma_0-1706697441224.png

 

AmitVerma_1-1706697497198.png

 

AmitVerma_2-1706697524577.png

 

Thanks & Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

Thanks for the flow, however the activities that update tasks are not linked to end. Any recommendation on this ?

 

ASA5_0-1706698006672.png

 

This is just a skeleton of the flow. You can customize it as per your need. You can add "End Flow" flow logic.


Please mark this response as correct and helpful if it assisted you with your question.