Repeated name appear in watchlist selection field
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â05-21-2026 04:28 AM
Hi ,
While I am working on configuration of watchlist in incident form, i found my name is repeatedly coming under watchlist field.
Record producer script
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â05-21-2026 05:11 AM
did you check there are multiple users with same name?
Ankur
⨠Certified Technical Architect || ⨠10x ServiceNow MVP || ⨠ServiceNow Community Leader
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â05-21-2026 05:39 AM
yes. i have uploaded the screenshot also
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â05-21-2026 05:47 AM
Please check above screenshot
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â05-21-2026 06:39 AM
if you don't populate the watch list using then also it shows repeated names?
OR
if you create new incident from native then also it shows repeated names?
Ankur
⨠Certified Technical Architect || ⨠10x ServiceNow MVP || ⨠ServiceNow Community Leader