Repeated name appear in watchlist selection field

[SoumyasreeP]

Hi ,

While I am working on configuration of watchlist in incident form, i found my name is repeatedly coming under watchlist field.

Record producer script 

var memberIds = (producer.watch_list + '').split(',');

var userIds = [];

for (var i = 0; i < memberIds.length; i++) {

var id = memberIds[i].trim();

if (!id) continue;

var gr = new GlideRecord('sys_user_grmember');

if (gr.get(id)) {

userIds.push(gr.user);

}

}

current.watch_list=userIds.join(',');

current.u_watch_list = userIds.join(',');

why its not working?

[SoumyasreeP]

Its not working when incident is getting created from portal and instance

[SoumyasreeP]

yes

[Tanushree Maiti]

Hi @SoumyasreeP 

If you have a script adding users to the watch list field in the Record Producer Script tab, update your script to prevent duplicating names and avoid adding yourself unnecessarily: 

var currentWatchList = current.watch_list.toString();
var userId = gs.getUserID(); //  take it from your variable
if (currentWatchList.indexOf(userId) == -1) {
    if (currentWatchList == '') {
        current.watch_list = userId;
    } else {
        current.watch_list = currentWatchList + ',' + userId;
    }
}

[SoumyasreeP]

No its not working

[Tanushree Maiti]

Hi @SoumyasreeP 

Add log and debug it - which line not working.