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report is fetching 0 data

learnerJohns
Tera Expert

Hi, 

i have a report created on table "sc_req_item", now even 10 variables column is also listed in the report.

Report is displaying the data properly but when we download the report it has 0 data in the excel or any other format.

 

this is bcoz of 3 variables, if i remove this variable from the report then the report is getting downloaded properly.

But users wants this 3 variables as well. & i am not able to give any solution 

 

please help 

6 REPLIES 6

Ankur Bawiskar
Tera Patron

@learnerJohns 

seems issue with those 3 variables

what is the variable type for those? share screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

its simple plain text