report is fetching 0 data

learnerJohns
Tera Contributor

Hi, 

i have a report created on table "sc_req_item", now even 10 variables column is also listed in the report.

Report is displaying the data properly but when we download the report it has 0 data in the excel or any other format.

 

this is bcoz of 3 variables, if i remove this variable from the report then the report is getting downloaded properly.

But users wants this 3 variables as well. & i am not able to give any solution 

 

please help 

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@learnerJohns 

seems issue with those 3 variables

what is the variable type for those? share screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

its simple plain text