Report on API usage

[RFJ1]

Hi All,

How can I create a report on the API calls the instance receives and sends everyday and how to identify number successful or failed API calls on a daily basis. I am creating a dashboard for API usage so require this data. Would be great if someone helps on this.

Thanks!

[RFJ1]

The API stats table would not give success or failed transactions.

[Dr Atul G- LNG]

Hi @RFJ1 

https://www.servicenow.com/community/platform-analytics-forum/how-to-track-api-usage-by-the-requesto...

Log in to your ServiceNow instance as an administrator. From the main menu, navigate to System Logs > API Usage. In the API Usage logs, you should see a list of all the API calls that have been made to the ServiceNow instance, including the source IP address and the API endpoint that was accessed.

[RFJ1]

Thanks @Dr Atul G- LNG ,

how can I find out if the transaction was successful or failed. also how to find out incoming and outgoing transactions on a daily basis?

[Dr Atul G- LNG]

Hi @RFJ1 

Need to explore these modules