Report on Service Catalog items

Melanija · ‎10-04-2022

Hi All,

I am pretty new to ServiceNow and have to create two reports below:

Need to create:

1. Report showing the no. of all catalog items

2. Report showing the no. of catalog items marked as favorites

Can someone please help me find out which table to use and how to set up the reports (if any special conditions needed)?

Thanks a million!

M

chrisperry · ‎10-04-2022

Hi there,

1. Report showing no. of all catalog items:

2. Report showing no. of catalog items marked as favorites (report on Favorite (App Use) sn_ex_sp_st_favorite table where Category is Request):

If this answer is helpful please mark correct and helpful!

Regards,
Chris Perry

Melanija · ‎10-04-2022

Thanks a lot! It is for Employee Center. We launched new portal in September so there may be no favorites yet.