Report on users who have worked on incidents, problem, change requests in last 60 days

Suggy
Giga Sage

I need to build a report for the following:

> Show the list of Users who have worked on incidents, problem, change requests in last 60 days

(if a user has touched the record, then consider that user has worked.

Ex - User might have added comment, work notes or modified any field etc. Not necessary that the user should be the Assignee/Assigned to person or the resolved person)

 

PS - I know that creating report on sys_audit will give the details that I am looking for but we know that its not recommended to create report on Audit table.

 

Then what is the solution?

5 REPLIES 5

Suggy
Giga Sage

Anyone?