We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Report on users who have worked on incidents, problem, change requests in last 60 days

Suggy
Giga Sage

I need to build a report for the following:

> Show the list of Users who have worked on incidents, problem, change requests in last 60 days

(if a user has touched the record, then consider that user has worked.

Ex - User might have added comment, work notes or modified any field etc. Not necessary that the user should be the Assignee/Assigned to person or the resolved person)

 

PS - I know that creating report on sys_audit will give the details that I am looking for but we know that its not recommended to create report on Audit table.

 

Then what is the solution?

5 REPLIES 5

Suggy
Giga Sage

Anyone?