Report_view error
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-06-2025 09:13 AM - edited 03-06-2025 09:15 AM
Hi Guys,
I have created a data visualization and added to dashboard in platform analytics. I have scenario where business_stakeholder is not able to see and getting below error attached screenshot.
Note : I have shared this visualization and dashboard to the group with business_stakeholder role. and also created an ACL with report_view and added role/group but no luck
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-06-2025 09:18 AM
try after cache.do and reshare the dashborad.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-06-2025 09:28 AM
Tried it and no luck
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-06-2025 10:27 AM
Log a now support case then @Reddymahesh
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-15-2025 11:21 AM
Just had the same issue and fixed it.
Our business_stakeholder role was missing it's relationships with the required child roles needed. We were missing:
sn_change_read
sn_incident_read
sn_problem_read
sn_request_read
See: https://www.servicenow.com/community/itsm-forum/business-stakeholder-role-in-servicenow/m-p/817645
