Reporting - child case question

Elizabeth26
Tera Contributor

When we do reports it shows the case numbers but also counts the child cases under the case number.

 

For example, we can have 1 main case but then have several child cases. When we report it will list 4 cases even though it's truly only one.

Is there a way to fix this under reporting so it's clear that it is only 1 parent case?

2 REPLIES 2

ahefaz1
Mega Sage

@Elizabeth26 ,

 

If there is a child parent relationship, you can always update the report filter to say, where parent = empty.

I tried it on my PDI, and seems to be working:

 

ahefaz1_0-1706057053677.png

 

 

Please accept solution OR mark helpful.

 

Thanks,

I tried is empty and it is the same results. I tried is not empty and I get no results.