Reports - # of days since last P1

Adil N
Tera Expert

Is it possible and if so how do i create a report that will show me the number of days since the last P1 was raised? or does this need to be done via performance analytics? 

 

TIA 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Adil N 

 

First part we can do via standard reporting by the single score report type and for 2nd i think PA is option or via some scripting only.

 

AGLearnNGrow_0-1736412999122.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Adil N 

 

First part we can do via standard reporting by the single score report type and for 2nd i think PA is option or via some scripting only.

 

AGLearnNGrow_0-1736412999122.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Harish Bainsla
Kilo Patron
Kilo Patron

Hi @Adil N  check below link

https://www.servicenow.com/community/platform-analytics-forum/is-there-a-way-to-create-a-report-to-s...

if my answer helps you mark helpful and accept solution