Request item getting closed when the 1st task is closed complete.

[Community Alums]

Hi,

I created a Flow designer where the tasks will be triggered. Currently I have multiple tasks to generate. But I noticed that, When I close complete the first task. Automatically the Request i.e., RITM is also getting closed complete, and the second task is getting triggered apart from the RITM state is closed.

Can anyone help me on this. How can I still make the RITM state to WIP till all the tasks are Closed or skipped etc. Do I need to use any wait condition or do we have any timer in the flow designer to make the state of RITM hold.

Thanks,

Ripunjai.

[Dr Atul G- LNG]

Hi @Community Alums 

Could you please share the diagram view of flow, also you putt the if condition. This can be reason 

[Anand Kumar P]

Hi @Community Alums ,

You a lookup for each item

Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand

[Community Alums]

Hi @Anand Kumar P ,

Yes, it worked. 1 more question. How can I use the wait condition till the RITM/Task state is updating.

For example, I don't want to run the wait condition till the task is closed complete or Incomplete and parallel I want to check the RITM state as well. If the state is WIP the wait can hold or else it should be completed.

From the below image, please note that I unchecked the catalog task "wait"(Due to another requirement). So, the "wait for condition" will automatically run based on the current state of RITM or Task. I dont want this to happen. This needs to run based on the state of task only.

Thanks,

Ripunjai