Requested For Variable Type

[Cobee]

I'm having an issue with the variable type "Requested For", more specifically when I enable the "Enable also request for" option on this variable type. The issue is it's not generating multiple RITM's based on the selection on the user list. I am able to configure the same scenario on my PDI and it's working fine. I can't seem to track down where this is failing. Does anyone have any idea what API Name or anything that might help continue this investigation. 

Thanks, 

[sohi]

Hi @Cobee ,

Its applicable and available in Service Portal only

Please mark as helpful & accepted if it suffice your requirement

[Cobee · Accepted solution]

*update. So the issue was we had a skipped customization on the last upgrade to Utah. The upgrade to the SC Catalog Item , widget-sc-cat-item-v2 service portal widget. Once reverting to the latest widget version the "Requested For" variable started to work as expected. Hope this helps someone in a similar scenario. 

Thanks, 

Cobee